Purpose and people are very important and together they create your culture.   

The people element is crucial in two ways: first, your business needs to attract good, loyal talent; second, it needs to attract customers and develop a dynamic customer community. 

Purpose drives both of these elements and lies at the heart of your culture and customer communities. 

Process enables your people to be focused, motivated and co-ordinated.  It also enables you to nurture your culture and your customer communities and unleash the synergy between purpose and people.

The Benefits of Process:

BOS helps your leadership team implement the right processes so that you can build a stronger, more secure and successful business.